Liz Scott

ph: 267.258.4737 / lizabizz@gmail.com / www.lizabizz.com

SUMMARY

Communications professional with extensive experience in delivering information to both consumer-based and business-to-business audiences. Have written for blogs, websites, magazines, newspapers, business publications and manuals, internal and external newsletters and e-newsletters, and video games. Recognized for the ability to rapidly deliver clean and clear communications to clients' specifications and to quickly adapt to changes in messaging requirements.

PROFESSIONAL EXPERIENCE

WRITING, EDITING AND PROOFREADING
1998 – PRESENT

Business/Corporate

Marketing Communications, Informa, Business and Pharma Intelligence (2016 – present)

  • Collaborate with Marketing team to create promotional emails and website content, publicizing products related to analytics and analysis within the pharmaceutical industry
  • Create dynamic copy to drive traffic to products and websites
  • Promote new brand launch via informative emails and other marketing materials

Editorial Solutions Manager/Communications Manager for Wolters Kluwer Health, Lippincott Williams & Wilkins, a medical publishing company (2004 – 2013)

  • Designed, wrote and edited ongoing customer communications: drafted and edited content for email newsletters, web-pages, presentations, technical documentation, marketing materials, etc.
  • Developed and implemented comprehensive communication plan for Editorial Solutions, a group serving as the link between Technology and hundreds of editorial office customers and internal employees
  • Wrote, edited, proofread and distributed internal and customer-facing newsletters and other correspondence, monthly executive reports, procedural documents, presentations, RFP’s

North American Content Manager, Megatouch, makers of popular touch-screen video games (1996 – 2004)

  • Wrote and distributed press releases to trade publications; interviewed subjects, adapted technical language for a non-technical readership

Quiz Content
Content Manager/Trivia Writer, Megatouch (1996 – 2004, 2013), a popular and prevalent bar top touchscreen video game unit 

  • Researched, edited and wrote over 30,000+ entertaining and accurate trivia questions and other puzzle content for games including Trivia Whiz, Mystery Phrase, Word Safari, Photo Hunt
  • Worked independently to organize schedules and produce quality content for periodic release
  • Extensive creative use of online research resources and search engines

Writer/Editor, AMI Entertainment (2014 – present)

  • Develop and author quiz questions through extensive fact-finding and research. Investigate esoteric subjects and construct compelling copy for mobile and social-based trivia games
  • Edit databases of quiz questions for accuracy; modify content to maximize entertainment value and playability

Test Question Writer, Shmoop (2015)

  • Synthesized academic text for creation of high-school level quiz and test questions for online education portal
  • Wrote questions according to level of difficulty rubric, adhering to Common Core standards for some states

Advertising
Advertorial writer for Gannett media and marketing solutions’ NJ Daily Deal/Deal Chicken (2010 – 2011)

  • Drove online sales of local “Daily Deals” with humorous, informative advertising copy in the style of Groupon
  • Interviewed business owners to gather relevant information and identify unique aspects of local businesses
  • Filed ad copy electronically under tight deadlines

Entertainment
Humor blogger for Zap2It.com, a Tribune Company entertainment website (2005 – 2006)

  • Composed entertaining, humorous reality TV recaps to post online within two hours of shows airing
  • Posts were 99% error-free and needed little to no additional editing after submission

Lifestyle
Blogger for AOL’s Lemondrop.com,  a lifestyle website for young, professional women (2008 – 2009)

  • Stimulated page views by composing humorous articles on a variety of topics including dating, etiquette, “weird news” 
  • Researched topics, interviewed subject-matter experts, electronically filed stories under short deadlines

Contributing writer to “Philadelphia Style” & “DC Style”, metropolitan-area lifestyle magazines  (2005 – 2008)

  • Interviewed subjects, verified facts, composed copy for a variety of print articles covering film, gambling, food & drink, beauty, events, and others

Freelance stringer/articles writer for the “Bucks County Courier Times” newspaper (1998 – 2000)

  • Authored a continuing series of real-estate feature articles
  • Served as a correspondent covering municipal meetings and public events

Humor
Humor writer for `Cape May Ads` advertising flier (2004)

  • Authored history and trivia pieces on everything from boxing to nuts

Comedy writer for “Know it All Larry” by Brooklyn Games (2002 – 2003)

  • Researched and wrote entertaining, humorous trivia questions for children's Gameboy Advance video game

Editing and Localizing
Freelance Editor/Localizer for Mantisoft.com, an overseas software and communications firm  (2000 – 2003)

  • Edited and localized text written by foreign writers for U.S. readership
  • Adapted technical information for a non-technical audience

MANAGERIAL EXPERIENCE

Wolters Kluwer Health, PhiladelphiaPA   
2004 – 2013

Manager, Editorial Solutions (2007 – 2013) Led and Managed day-to-day operations of software and workflow support and analysis team consisting of three Business Process Analysts and four Editorial Coordinators for a medical publishing company

Achieved 99% customer satisfaction levels • Doubled size of the department, expanding customer-focused services to provide comprehensive editorial support • Interviewed and hired new team members • Evaluated work performance, coached members in improved performance and career development • Successfully project managed eight major editorial initiatives, many ongoing and concurrent

Communications Manager (2006 -- 2007) Planned, prepared and delivered key messages to appropriate internal and external audiences

Maintained positive customer relationships as the central point of contact for over 250 medical journal offices • Proactively corresponded with customers to evaluate customer service issues and manage to positive outcomes • Led customer-facing website redesign project; provided content and collaborated with web developer vendors to design and successfully launch • Standardized and maintained customer survey program, benchmarked results and regularly reported to stakeholders

Solutions Manager (2004 -- 2006) Acted as a link between editorial customers and technical teams to develop software and workflow solutions for medical journals.

Successfully managed $1+ million software rollout for over 250 medical journal offices • Responsible for ongoing, effective customer communication and internal communication •  Built customer support/consultation department from the ground up • Identified customer pain points and worked with vendor partner to customize software solutions • Developed emergency communication plan for notification of system downtime and other emergencies • Developed, recorded and implemented process improvements with cross-departmental functionality

Merit Industries, Inc., BensalemPA
1996 – 2004

North American Content Development Manager (2001 -- 2004) Supervised a  five person team in creating and accurately editing thousands of new trivia questions, word-based puzzles and photo content for release every six months

Taught writing skills, guided team members through creative development process  • Successfully managed multiple projects from inception to completion, including budgeting, scheduling and allocation of staff resources • Created and implemented new product ideas, produced content for existing products •  Authored and distributed press releases to publications, conceptualized and collaborated on other marketing materials  • Established relationships with outside licensors for content, negotiated terms and conditions of contracts, maintained positive licensor relationships

Education
BA, Communication/Journalism; Concentrations in History, Public Relations and Film Studies, Shippensburg University, Shippensburg, PA

  • Dean’s List, all semesters  

  • Honors graduate

  • Participant in study abroad program to Glasgow, Scotland

2012 – Certificate in Proofreading and Editing, Temple University